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About Our Team



Our office receptionist, Nancy, is our friendly voice and face when you call or visit Waterloo Dental. Ask her about what is going on at the practice, insurance, financing, or her favorite activities gardening and reading. Originally a California girl, Nancy moved to Lubbock & later raised her family there. Lucky for us she came down to Austin! Dependable and sincere, Nancy has over 30 years of customer service experience, including 20 years in the dental field.



Gail Perez, RDH, is our wonderful dental hygienist & treasured colleague. Our patients have enjoyed her because she is gentle, caring, and experienced. Gail grew up in North Carolina, attended UNC, then practiced in south Florida for 37 years at the same office where she met her husband Tim. She loves sports, gardening, boating, and feeding the deer at their home in Oak Hill. We are sure that she will make your next visit a very special one!



Erick has been practicing dental hygiene for over 10 years. While not at work, he enjoys spending time with his wife, Itzel, and their two children around Austin, as well as helping to manage his family restaurant, Azul Tequila.



Nikki is a native of Bastrop Texas. She and her husband Michael live outside of town and enjoy spending time outdoors with their puppy, Winnie, while not at work. Nikki has worked together with Dr. Reed since 2017 and she will be sure to make your visit to the dentist an enjoyable and laugh-filled trip!



Chloe comes from Bastrop, Texas. During her free time she likes to read, spend time with her friends and family, and try new recipes. Chloe looks forward to learning and growing in the dental field.


  • "This was my first visit to Dr. Reed’s office, and I had a great experience. Dr. Reed and his staff were extremely friendly and professional. I spent most of my time there with Gail, the hygienist, and as a very picky patient, I have to say that she has won my loyalty!"

  • -Karen B